OUR VISION
THE PAIN IS REAL
There is a lot of bad communication out there!
Great Leaders are rare.
Based on research by Gallup, Managers account for at least 70% of the variance in employee engagement scores across business units.
Yet, great Managers are rare. In fact, Gallup estimates that 80% of all the Managers out there seem not to be natural Managers. They struggle.
Source:
https://www.gallup.com/workplace/231593/why-great-managers-rare.aspx
Poor Communication is still wide-spread
Poor Communication skill is the recurring top complaint from employees about their Leaders.
This is especially notable as Leaders across the board tell us that they typically spend 60-90% of their working time by communicating in conversations.
Source:
https://hbr.org/2015/06/the-top-complaints-from-employees-about-their-leaders
Most Leaders think they coach, but in fact they don't.
When asked, most People Leaders think they do some coaching. However, it turns out that most don’t know what coaching is and they don’t do it very well.
The reality is: Coaching is a skill and has a learning curve. Very few people develop this skill naturally on their own.
Source:
https://hbr.org/2018/08/most-managers-dont-know-how-to-coach-people-but-they-can-learn
YET THERE IS HOPE
We can all learn it!
Coaching is a skill!
What makes us hopeful above anything else? Leadership and Coaching have proven to be a skill.
Coaching in particular can be learned and developed into Mastery with training and deliberate practice. We can achieve remarkable results when motivation to learn is mixed with world-class deliberate practice.
Source:
https://hbr.org/2018/08/most-managers-dont-know-how-to-coach-people-but-they-can-learn
People want their Leaders to Coach.
Since 2008, Google has studied the behaviours of their best Managers. It is telling that the No 1 item on their list has been stable and reconfirmed in 2018:
My Manager ‘is a good coach’. People WANT their Leaders to coach well. This is an exciting and empowering reality!
Source:
https://rework.withgoogle.com/blog/the-evolution-of-project-oxygen/
Coaching is a virtuous communication skill mix.
The essential Communication Skills for Leaders are almost exactly the same as those displayed by trained, professional Coaches. Active Listening, Clarity, Open-Ended Questions, Empathy, Good Feedback are core elements of a good, professional coaching educations.
When you learn to coach professionally, you learn the communication skills that most people seek in their own Managers.
OUR BELIEF
Everyone can learn to become a great communicator!
Every conversation will benefit from Coaching Skills
We believe that world will look very different once Coaching is a democratised among People Leaders. Our mission is to bring these skills into the vast majority of the conversations that Leaders have in their day-to-day complex interactions.
Leader Coaches are INTENTIONAL communicators
How do we do this? We help Leaders become INTENTIONAL about the way they are present and communicate. With our coaching curriculum, Leaders become more succinct, clear and to the point. They will become world-class active listeners, who know when to ask the right question.
Coaching skills multiply in all your conversations.
Most Leaders will agree that they spend between 70-90% of their time in conversations. Even small, consistent improvements in that area will therefore have a lasting impact with the own team, with peers and even in the relationship with th own Leader.